Shipping Policy

This Shipping Policy outlines the terms and conditions related to the shipping of products purchased from Cofa.

Shipping Destinations

Cofa currently ships to addresses within Armenia. We are continuously evaluating opportunities to expand our shipping destinations and will update our policy accordingly.

Shipping Methods and Delivery Times

We offer the following shipping methods:

  • Standard Shipping: Delivery within 3-5 business days.
  • Express Shipping: Delivery within 1-2 business days.

Please note that delivery times are estimates and may vary depending on factors such as weather conditions, holidays, and unforeseen circumstances. We are not responsible for delays caused by these factors.

Shipping Costs

Shipping costs are calculated based on the following factors:

  • Shipping method selected
  • Weight and dimensions of the package
  • Destination address

The shipping cost will be displayed at checkout before you complete your order. We may offer free shipping promotions from time to time. Please check our website or promotional materials for details.

Order Processing Time

Orders are typically processed within 1-2 business days. Processing time may be longer during peak seasons or promotional periods. You will receive a notification once your order has been shipped.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your shipment on the carrier’s website.

Shipping Address

Please ensure that you provide an accurate and complete shipping address at checkout. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses. If you need to change your shipping address after placing an order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that we will be able to make the change.

Lost or Damaged Shipments

If your shipment is lost or damaged in transit, please contact us immediately. We will work with the carrier to investigate the issue and resolve it as quickly as possible. Depending on the circumstances, we may offer a replacement or a refund.

Contact Us

If you have any questions or concerns regarding our shipping policy, please contact us at support@cofa.am.